Privacy Policy
Last Updated: April 10, 2025
Information We Collect
Skyline Solution collects information that you provide directly to us, including:
- Name and email address (required)
- Phone number (optional)
- Business details and property information for service quotes
- Air conditioning service requirements and specifications
- Communication preferences and service history
- Information about your property needed for installation or maintenance services
How We Use Your Information
Skyline Solution uses the information we collect to:
- Provide and maintain our air conditioning services
- Respond to your inquiries and service requests
- Prepare accurate quotes based on your requirements
- Schedule service appointments and maintenance visits
- Send you service-related communications
- Improve our services and customer experience
- Ensure compliance with F-Gas regulations and other industry requirements
Information Sharing
Skyline Solution does not sell or rent your personal information to third parties. We may share your information with:
- Service technicians and sub-contractors who assist with installations or repairs
- Suppliers of air conditioning equipment when necessary for ordering
- Professional advisors and consultants
- Law enforcement when required by law
- Regulatory authorities for F-Gas certification compliance
Data Security
Skyline Solution implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to maintain the safety of your data.
Your Rights
Under GDPR and Irish data protection laws, you have the right to:
- Access your personal information held by Skyline Solution
- Correct inaccurate information in our records
- Request deletion of your information when no longer needed
- Object to processing of your information for certain purposes
- Request restriction of processing in certain circumstances
- Request transfer of your information where applicable
- Withdraw consent at any time where we rely on consent to process your data
To exercise these rights, please contact us at info@skylinesolution.ie or call +353 89 977 1498.
Changes to This Policy
Skyline Solution may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated to you directly when possible.